I build software and AI systems
for New Zealand small businesses.

You do. The code, the prompts, the content, your branding, your domain and everything specific to how you work. Every account is set up in your name from the start, and it all comes documented. Where a job sits on top of something reusable of mine, you get a licence to use it rather than the engine itself, and I will tell you that plainly before you sign anything rather than leaving you to find out later.

Before anything gets built we agree in writing what "working" means for your job specifically. For 30 days after launch, anything that does not meet those criteria I fix at no extra cost. After that, if it is something that runs every day, I can look after it month to month. And if I ever think the right call is to stop rather than keep building, you hear that from me early rather than at the end.

A fair question, and I get asked it. You own everything: the code, the accounts, the documentation, all in your name from the start. It is built to be handed to somebody else, because one day it might have to be, and that is not a promise you have to take my word for. Nothing I build depends on me still being here to keep it running.

One number is published on this site: getting a business up and running with AI, from $3,500 + GST. Everything else is a fixed price for your job, agreed in writing before work starts, and it does not move once we begin. I will not quote you on the first call, because a number invented on the spot is a number that moves later. Within a few days of that call you get it all in writing instead: where I think I can help, what you could do yourself without me, and what I would charge or what it costs to find out properly.

It depends on the job, and I would rather be straight than quote you an average. Getting a team properly up and running with AI is usually a couple of weeks. A website is a few weeks. Something that plugs into how you work day to day takes longer, and the largest thing I am building at the moment runs to months. You get a timeline in writing before we start, and if it is going to slip you hear it from me early rather than at the end.

No. I pick what fits the job. That usually means one of the major AI providers, Anthropic's Claude, OpenAI or Google, alongside whatever you already run, like Xero, Microsoft 365, Google Workspace or Shopify. Where an off-the-shelf product is genuinely the right answer, I will point you at it and tell you to buy it directly rather than build you a worse version of it. I take nothing from anyone for recommending their product.

Not in a chat window, for a start. Where I need to understand a set of your records, that work happens privately and reports counts and patterns rather than the records themselves, and anything I show you uses made-up names. Where a job needs a commercial AI service, I use business terms that keep your data out of training the models, and I confirm that in writing before anything goes live. Access to a system you already run is read-only and narrowed to the parts the work needs, set up inside your own accounts so you can switch me off in one action without asking me. Anything sensitive is deleted at handover unless you want it kept. The privacy page sets out the whole approach.

Yes. If it is something that runs every day, I can look after it monthly: hosting, updates, the small changes that come up, and someone to ring when a system you depend on changes at their end. Month to month, no lock-in and no minimum term. It starts once something is actually live, never before. It is also genuinely optional, and plenty of clients run it themselves.